| AWS | Amazon Web Services, Inc. | United States (us-east-1) | Core infrastructure and hosting: compute, database, storage (including Meeting audio recordings), encryption keys, and hosting of the authentication service. Speech-to-text (Amazon Transcribe): transcribes Meeting audio into text for the transcript and Generated Content. AI (Amazon Bedrock): large language models that generate Meeting summaries, action items, and other Generated Content, within N5's own AWS account; inference may be routed across AWS regions in the United States. |
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| ElevenLabs | Eleven Labs Inc. | United States | Text-to-speech: converts Generated Content (summaries, talking points, email drafts) into audio when the user plays it aloud. Backup speech-to-text: transcribes Meeting audio only when the primary speech-to-text service is unavailable. |
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| Google Maps Platform | Google LLC | United States | Address search and geocoding: turns the address a user enters for a Meeting into a place and its coordinates. Processes the address text, region, and language. |
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| Twilio SendGrid | Twilio Inc. | United States | Transactional email: account invitations, password setup, and email verification. Processes email addresses and message content. |
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| Sentry | Functional Software, Inc. d/b/a Sentry | United States | Error and performance monitoring for the Memo service and desktop application. Processes technical error data, IP address, user email and name, and any screenshots a user attaches to a problem report. |
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